Purchase Conditions
All shipments are carried out by the courier company MRW.
The shipping cost is:
- Online payment 8.75€
- Cash on delivery 13.25€
Return/Withdrawal from purchase
The time to withdraw from the contract is 14 calendar days from the receipt of the product.
The seller may refuse to accept the return/withdrawal if the product has been damaged or has lost its original form.
To withdraw from the contract, the product must be sent back together with the completed form to the following address:
STERNA INNOVACIONES SL
Calle Andalucia 10 Local Bajo
29631 Benalmadena, Malaga
oficina@sternainnovaciones.es
+34 951 870 067
Complaints and Service
To report a product for service, please complete the form. After that, our customer service representative will contact you.